An invitation to a seminar on your bank’s duties and responsibilities to you.

The FSA has recently advised that customer complaints to British banks rose by nearly two thirds in the first half of 2012.  This breakfast briefing will cover:

  • What duties does your bank owe to you?
  • How do you complain effectively to your bank?
  • Which regulators can you complain to?
  • What to do when times are tough?
  • How do you deal with bank error, fraud on your account and interest rate swaps?


This is a strictly registration only event and places are limited.  To reserve your place complete the form below:



21 November 2012


Red Rooms


Spa Road




07:30 Breakfast

08:00 Introductions

08:05 Briefing

08:25 Q&A Session

08:40 Networking

09:00 Close


Read about the Bank of England Review of “Interest Swaps”


The key speaker, David Astbury is head of commercial litigation at AB Corporate LLP a niche commercial law practice based in Bolton. Formerly David was a partner at a Top 30 national law firm. David is presently recognised as a “notable practitioner” for Dispute Resolution in the North West by Chambers and Partners, the leading directory of the legal profession.


Interest Rate Swaps – the clock is ticking

HUNDREDS of businesses could be entitled to compensation if they were mis-sold interest rate “hedging” products.  However, if they delay in taking action they could lose out.  David Astbury, Corporate Litigation Partner, at AB Corporate looks at the background to this issue and what actions businesses should be taking now.

Up to 28,000 small and medium sized businesses across the UK are receiving letters from their banks informing them that they may have been mis-sold financial products, known as interest swaps.

The move follows an agreement between the Financial Services Authority (FSA) and the banks after months of media pressure and the outcome of an FSA investigation, which concluded in June that there had been “serious failings” in the sales of swap products Continue reading